📋Information We Collect
When you enquire about a trip or make a booking with us — whether through WhatsApp, a phone call, our website's contact form, or Instagram/social media — we collect basic details needed to plan your trip and stay in touch with you, such as:
- Your name, phone number, and email address
- Trip preferences — destination, travel dates, group size, and budget
- Details you choose to share for booking purposes, such as ID proof or emergency contact information, when required for a specific trip
- Basic website usage information (like pages visited) through cookies and analytics tools, to help us understand how people use our site
📝 Note: We only ask for information that helps us plan and run your trip smoothly. We do not ask for sensitive financial details like card numbers over WhatsApp or email.
🎯How We Use Your Information
We use the information you share with us to:
- Confirm and manage your trip booking
- Send you trip-related communication — itineraries, packing lists, payment reminders, and departure details
- Respond to your queries and provide customer support before, during, and after your trip
- Share occasional updates about new trips or offers, only if you haven't opted out
- Improve our website and trip offerings based on general usage patterns
🤝Who We Share It With
We do not sell or rent your personal information to anyone. We keep the number of people who see your data as small as possible, and only share what's genuinely needed to run your trip.
We may share necessary details with:
• Transport and accommodation partners (drivers, hotels, homestays, camps) — typically just your name and, where required for permits or check-ins, ID proof details
• Local trip partners such as trek operators or guides, solely to coordinate your trip logistics
• Government or regulatory authorities, only where required for permits (e.g. certain trekking or border-area permits) or by law
We ask our partners to use your details only for the purpose of fulfilling your booked trip.
🍪Cookies & Analytics
Our website uses cookies and standard analytics tools (such as Google Analytics) to understand how visitors use our site — for example, which pages are popular or where people drop off. This helps us improve our website and the way we present our trips.
- You can disable cookies at any time through your browser settings. Some parts of the site may work slightly differently if you do.
- We do not use cookies to sell your data or track you across unrelated websites.
🗄️Data Retention
We keep your information for as long as it's reasonably needed — to manage your current or upcoming bookings, respond to questions about a past trip, and meet our basic accounting and tax record-keeping requirements. When information is no longer needed for these purposes, we take reasonable steps to remove or anonymize it.
🔒Your Rights & How to Request Changes
You're always in control of the information you've shared with us. In line with applicable Indian data protection laws, you can ask us to:
- Review what personal information we hold about you
- Correct any information that is inaccurate or outdated
- Delete your personal information, once it's no longer needed for any ongoing booking or legal requirement
- Opt out of promotional messages or updates at any time
📝 Note: If you have an active or upcoming booking, we may need to retain certain essential details until that trip is complete, to avoid disrupting your travel plans.
📞Contact Us About Privacy
If you have any questions about this Privacy Policy, or would like to request a copy, correction, or deletion of your information, please reach out to us:
Get in touch
📧 Email: info@tripomusafir.com
📱 Phone / WhatsApp: +91 96672 61444
📍 Address: Vasant Kunj, New Delhi 110070, India
We may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable law. Any changes will be posted on this page.